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We want to build up a series of training exercises to help you deal with tricky situations - let us know where you need help.

No shows have a direct impact on profits - so minimising them is clearly a great idea. Are there things you could do?

A quick scenario to get you thinking about how we recommend businesses - it's all about risk and reputation.

Is it just you who has to deal with really tough customers? Find out what the UK's top groomers have to deal with!

Find out what some of the best known and loved groomers really think about the industry!